IBPS has announced a major clerical recruitment drive for 2026. The Common Recruitment Process (CRP CSA XVI) offers 11,403 Customer Service Associate vacancies across India. Graduate candidates who want a bank career should check the eligibility and apply online before the closing date.
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Post Name & Vacancies | Customer Service Associate (CSA) XVI / Clerical Cadre — 11,403 posts |
| Application Mode | Online |
| Start & Last Date | 1 August 2026 to 21 August 2026 |
| Qualification | Bachelor’s degree in any discipline |
| Salary | ₹24,050 to ₹64,480 |
| Apply Online | Apply for IBPS CSA XVI |
The IBPS Clerk CSA Recruitment 2026 is being conducted for Customer Service Associate posts in the clerical cadre. A total of 11,403 vacancies have been announced for candidates across States and Union Territories. Online applications are open from 1 August 2026 and the last date is 21 August 2026. Candidates need a bachelor’s degree and must meet the prescribed age limit. Always verify final details from the official notification before applying.
IBPS Clerk CSA Recruitment 2026: Overview
| Recruiting body | Institute of Banking Personnel Selection (IBPS) |
| Recruitment process | CRP CSA XVI |
| Post | Customer Service Associate (Clerical Cadre) |
| Total vacancies | 11,403 |
| Job location | All India |
| Selection stages | Preliminary Online Examination and Main Online Examination |
| Official website | www.ibps.in |
Applicants looking for more verified job alerts can browse our latest recruitment updates and focused bank recruitment updates.
Important Dates
| Online application starts | 1 August 2026 |
| Last date to apply online | 21 August 2026 |
| Preliminary online exam | October 2026 |
| Main online exam | December 2026 |
Do not wait for the final day. Complete the form, fee payment and document upload early, then save the application confirmation for future use.
IBPS CSA XVI Vacancy Details
IBPS has listed 11,403 Customer Service Associate vacancies State/UT-wise. The source does not mention an institute-wise breakdown or a category-wise vacancy breakup. Candidates should select their preferred State/UT carefully while applying and refer to the official PDF for any updates.
| State/UT | Vacancies | State/UT | Vacancies |
| Andaman & Nicobar | 18 | Andhra Pradesh | 186 |
| Arunachal Pradesh | 45 | Assam | 349 |
| Bihar | 491 | Chandigarh | 20 |
| Chhattisgarh | 265 | Dadra & Nagar Haveli | 18 |
| Daman & Diu | 7 | Delhi | 415 |
| Goa | 61 | Gujarat | 698 |
| Haryana | 196 | Himachal Pradesh | 97 |
| Jammu & Kashmir | 67 | Jharkhand | 182 |
| Karnataka | 1,414 | Kerala | 108 |
| Ladakh | 6 | Lakshadweep | 11 |
| Madhya Pradesh | 570 | Maharashtra | 1,051 |
| Manipur | 42 | Meghalaya | 22 |
| Mizoram | 17 | Nagaland | 31 |
| Odisha | 337 | Puducherry | 26 |
| Punjab | 481 | Rajasthan | 392 |
| Sikkim | 28 | Tamil Nadu | 675 |
| Telangana | 191 | Tripura | 64 |
| Uttar Pradesh | 1,731 | Uttarakhand | 145 |
| West Bengal | 946 |
Eligibility Criteria
Educational Qualification
Candidates must hold a bachelor’s degree in any discipline from a recognised University or its equivalent. The official notification should be checked for the full eligibility conditions, including any requirements linked to the preferred State/UT.
Age Limit
- Minimum age: 20 years
- Maximum age: 28 years
- Age calculation date: 1 August 2026
- Category-wise age relaxation: Not mentioned in the official notification.
Enter your date of birth exactly as it appears on your class 10 certificate or other accepted proof. A mismatch can create trouble at later stages.
Application Fee
| Category | Application fee |
| General / OBC / EWS | ₹850 |
| SC / ST / PWBD / EXSM | ₹175 |
Keep the payment acknowledgement after a successful transaction. If the fee appears deducted but the form remains incomplete, use the official portal instructions before attempting another payment.
Salary and Career Growth
The notified pay scale for the Customer Service Associate post is ₹24,050 to ₹64,480. This role can offer a structured entry point into the banking sector. Allowances, posting-related terms and promotion rules should be verified through the official notification and the participating bank’s applicable rules.
Selection Process
- Preliminary Online Examination: Scheduled for October 2026.
- Main Online Examination: Scheduled for December 2026.
The source lists preliminary and main online examinations as the selection stages. Prepare according to the latest official syllabus and instructions released by IBPS.
IBPS Clerk CSA Exam Pattern
Detailed exam pattern is not mentioned in the official notification available with this update. Candidates should download and read the official PDF before beginning preparation, especially for section-wise timing, marks, negative marking and qualifying rules.
How to Apply Online for IBPS CSA XVI
- Visit the official IBPS CSA XVI application portal.
- Read the notification and eligibility instructions before registration.
- Register with valid basic details, mobile number and email address.
- Fill in personal, educational and preferred State/UT details carefully.
- Upload the documents and photographs in the format requested on the portal.
- Pay the applicable fee through the available online payment method.
- Review every entry, submit the form and download the submitted application or confirmation page.
Documents to Keep Ready
- Active mobile number and email ID
- Recent photograph and signature in the prescribed format
- Class 10 certificate for date of birth proof
- Graduation mark sheets and degree/equivalent proof
- Valid photo identity proof
- Category, disability or ex-serviceman certificate, if applicable and required
- Online payment details
Important Instructions and Common Mistakes
- Use the correct spelling of your name, parents’ names and date of birth as per official certificates.
- Choose the State/UT only after checking vacancy availability and your own eligibility.
- Do not upload unclear, cropped or incorrect documents.
- Do not rely on unofficial social-media posts for exam changes or extension notices.
- Keep copies of the application form, fee receipt and future admit cards.
- Verify every final detail against the official notification and IBPS website.
Important Links
| Apply Online | Click here |
| Notification PDF | Download official notification |
| Official Website | Visit IBPS website |
IBPS Clerk CSA Recruitment 2026 FAQs
1. How many vacancies are announced for IBPS CSA XVI?
A total of 11,403 vacancies are announced.
2. What is the last date to apply?
The last date for online application is 21 August 2026.
3. When will the preliminary exam be held?
The preliminary online examination is scheduled for October 2026.
4. When will the main exam be held?
The main online examination is scheduled for December 2026.
5. What qualification is required?
A bachelor’s degree in any discipline from a recognised University or its equivalent is required.
6. What is the age limit?
Candidates should be 20 to 28 years old as on 1 August 2026.
7. What is the fee for General, OBC and EWS candidates?
The application fee is ₹850.
8. What is the fee for SC, ST, PWBD and EXSM candidates?
The application fee is ₹175.
9. What is the IBPS CSA salary?
The notified pay scale is ₹24,050 to ₹64,480.
10. Is this an all-India recruitment?
Yes. The job location is listed as All India, with State/UT-wise vacancies.
11. What are the selection stages?
Selection is through a preliminary online exam followed by a main online exam.
12. Is detailed exam pattern available in this update?
No. It is not mentioned in the official notification available with this update; check the official PDF for final information.
Apply only after checking the official IBPS notification, fulfilling every eligibility condition and keeping your documents ready. For upcoming opportunities, follow our bank recruitment section.
